How to Use These FAQs to Solve Account Issues Fast
Most questions we hear come down to three things: getting money in, getting money out, and understanding what's available in your state. We've organized the answers around those real needs. For deposits, you'll see exactly how PayPal, Venmo and Play+ prepaid card work as a path — not just a list of logos. For cashouts, we explain the verification step so nothing
catches you off guard. If you're in Philadelphia or Phoenix and wondering whether your state is covered, state eligibility comes up in the FAQ below too. Account access questions — like how the mobile site behaves versus the desktop lobby — are in here as well. If you can't find what you need, our live chat line connects you to the account
support team directly. We keep this page updated so the answers reflect how the platform actually works today, not a version from months ago.
- PayPal
- Venmo
- Play+
- Live Chat Support